Sign Up / Log In
Create an account or log in to start using the app. If this is your first time opening the app, follow the on-screen steps to sign up and add a payment method. If you forget your password, follow the on-screen instructions to reset it.
Download on iOS
Download on Play Store
Sign Up / Log In
Create an account or log in to start using the app. If this is your first time opening the app, follow the on-screen steps to sign up and add a payment method. If you forget your password, follow the on-screen instructions to reset it.
Find a Charging Station
#The Map page shows nearby charging stations with real-time availability. # Tap a pin on the map to view station details, including plug type, pricing, and distance. #You can also navigate to the station directly from this page. # Tap “More” to view detailed information for each charger at the site, including charging speed, plug type, and pricing.
Start Charging
#You can start charging in two simple ways: ( Option: Scan QR Code ) #Scan the QR code on the charger. #Plug in the connector. #Tap Start Charging in the app.
App Unlock
# Select the charger or connector in the app. # Tap Unlock. # Plug in the connector. # Tap Start Charging in the app to begin charging.
Charging Status
# During charging, the app displays: # Charging duration # Energy delivered (kWh) # Charging cost ( # For DC chargers, the battery charging level (SOC) may also be shown. )
Stop Charging
# Tap Stop Charging in the app. # Wait until the connector is unlocked. # Unplug the connector and return it to the holder.
Payment & Invoice
# Charging fees are automatically deducted from your default payment method. After each charging session is completed, an invoice is automatically sent to your registered email address. # You can view all charging sessions in My Orders. # Tap “Email Invoice” to resend the invoice for any past charging session. # ( Charging History & My EV ) ( Charging History ) # View all past charging sessions, including time, energy, cost, and payment status.
My EV
# Add your electric vehicle to the track: # Number of charging sessions # Total charging time # Total energy charged # Estimated carbon emission reduction
Safety Notes
# Do not unplug the connector while charging is in progress. # Follow all on-site safety instructions. # Do not use the charger if it appears damaged.
Need Help?
#For assistance, please contact customer support via the T-Power App or the contact details shown at the charging station. ( Phone: +611300 772 678 ) ( Email: info@t-power.com.au )